Frequently Ask Questions

FAQ

To keep our monthly costs low, FABsheets provides the following FREE and PAID support options:

  1. Concierge Services (per listing)
    • Need help putting together the odd FABsheet for a listing? Concierge services puts our FABsheet experts at your disposal. We will do it all for you and communicate with you about it by phone, text and email. We’ll even send the print ready PDF to your chosen Printing Provider or office admin staff once you sign off on it.
    • Read more about concierge here
    • 2 FABsheet Credit ($11.00 or less)
  2. Knowledge Base
    • Under support when you logged in you can find answers to our most common support questions under ‘Support / Knowledge Base’ menu when logged in.
  3. Articles and Frequently Asked Questions
  4. Video Tutorials
    • Coming soon
  5. Email Support
    • If you can’t find a solution or answer to your problems above you can email your questions or problem to support AT salesboss.com. We aim to respond to emails within 2 business days.
  6. Phone Support (Outbound – Paid)
    • Need some hand holding learning how to create a FABsheet for your listing or someone else’s open house?
    • Need help changing your design or uploading images?
    • Paid phone support is a fast efficient option.
    • After hours and weekend support calls are also possible.
    • Must have credits available in your account or a credit card registered in order to add credits.
    • 1 FABsheet Credit per 5 minutes ($5 or less).
    • Phone support calls must be pre-booked by emailing support AT salesboss.com. During normal business hours we usually can be on the phone with in within a few minutes of your request. Include your boardID and the phone number you would like us to call you at. Put ‘Phone Support’ in the subject line.

FABsheets are currently available to members of the following Boards:

  • Real Estate Board of Greater Vancouver
  • Fraser Valley Real Estate Board
  • Chilliwack and Area Real Estate Board

A DDF version of FABsheets for across Canada roll out is also under development.

To add your Board to our list, email support AT salesboss.com